Shipping policy

Shipping Policy

Last updated: [DATE]

At Grabsy, we aim to deliver your orders quickly, safely, and reliably. Please read our Shipping Policy to understand how your order is processed and delivered.

1. Shipping Methods Available

We ship orders using trusted courier and logistics partners to ensure safe and timely delivery across India. The shipping method used depends on your location, product type, and service availability.

Currently, we offer:

  • Standard Delivery

  • Cash on Delivery (COD) (where available)

2. Order Processing Time

All orders are processed within [PROCESSING TIME - 24hrs] after order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation once your order has been successfully placed.

3. Delivery Timeframes

Estimated delivery time after dispatch is [BU7-12 SINESS DAYS], depending on your location and courier service.

Please note:

  • Metro cities may receive orders faster

  • Remote or rural areas may take additional time

Delivery times are estimates and not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout.

  • Shipping Cost: [SHIPPING COST- free]

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp (if applicable).

You can use the provided tracking link to monitor the status of your delivery in real time.

6. Delivery Issues and Delays

While we strive for timely delivery, delays may occur due to:

  • Courier partner delays

  • Weather conditions

  • Operational or logistical issues

  • Incorrect or incomplete delivery address

Grabsy is not responsible for delays caused by factors beyond our control. However, we will assist you in tracking and resolving delivery-related issues whenever possible.

7. Failed Deliveries & Reattempts

If a delivery attempt fails due to incorrect address, unavailability of the recipient, or refusal to accept the order, the courier may attempt re-delivery.

Repeated failed delivery attempts may result in the order being returned to us. In such cases, refunds (if applicable) will be processed as per our Return & Refund Policy.

8. International Shipping

At this time, Grabsy [DOES / DOES NOT] offer international shipping.

If international shipping is available in the future, applicable charges, customs duties, and delivery timelines will be communicated clearly at checkout.